You will receive a shipment notification email once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

Orders are processed and shipped between 24 - 48 hours of receiving an order.

Free Shipping
For orders $50 and above
Ground Transport
7-10 Business Days

Ground Shipping
$15
7-10 Business Days

Expedited Shipping
$35
3-5 Business Days

Orders are processed and shipped between 24 - 48 hours of receiving an order.

Once your order is shipped, we estimate you will receive your order within 4-10 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery.

Please check with your country’s custom office to determine what these additional costs are prior to purchase.

All orders over $1500, will require a signature upon delivery. If your order is under $1500, you have the option to select ‘signature required’ at checkout. 

At this time, we only ship to the address that is specified on your order. To ship to multiple addresses, we recommend placing separate orders for each address.

Not at this time.

For online orders, we accept products in new condition with original tags attached for a full refund. You have 20 business days to return items from the day you receive your shipment to get it back to us. There’s no restocking fee and return shipping is free. Your refund will be credited to the same credit card used to make the purchase. 

For online orders, we accept products in new condition with original tags attached for a full refund. You have 30 business days to return items from the day you receive your shipment to get it back to us. There is no restocking fee however, customs duties and sales taxes are non-refundable through Able Made. You may be able to recover these funds by contacting your local customs bureau directly. Your refund will be credited to the same payment method used to make the purchase.

Able Made gift cards are non-refundable. You cannot use Klarna to pay for gift certificates.

We are unable to process exchanges right now. If you would like to exchange a product, please return the original item(s) for a full refund and place a new order.

Once we receive your return, please allow 2-3 business days for your return to be processed at our factory and then 5-10 business days for your bank to post the refund to your account. Your refund will be credited to the same card used to make the original purchase. We’ll send you an email when our team has processed your refund so you know it’s on the way.

Able Made accepts of unworn, unwashed, undamaged or defective merchandise for full refund or exchange within 30 days of original purchase. Outside North America, we cannot accept cross-border returns. Refunds will be made in the form of the original payment. Items should be returned new, unused, and with all Able Made garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

HOW TO RETURN YOUR UNWORN PRODUCT
Place returned items in a box. Fill out a reason for your returned item on your original receipt or a new piece of paper, and include it with your returned item.

Please send to:
ABLE MADE PBC
102 Lasalle Rd.
PO Box 270025
West Hartford, CT
06127

Please allow 2-3 business days for your return to be processed, and then 5-10 business days for your bank to post the refund to your account. Your refund will be credited to the same card used to make the original purchase. We’ll send you an email when our team has processed your refund so you know it’s on the way!

International Returns
At the moment we aren’t able to issue return labels to our customers outside of the US or cover the cost of return shipping, but we’ll help you process a return, and rush to get you a refund once we receive your return. You can send your return back to us directly using your preferred courier service.

Questions or Concerns?
Please contact customer service at hello@ablemadeshop.com.

At this time, online orders cannot be returned in store and must be shipped back to our fulfillment center for a refund.

We only accept returns for ablemadeshop.com orders. At this time we cannot accept returns for items purchased in an Able Made store, Able Made pop-up shop, or 3rd party retailer.

Yes, Gift Cards are available to purchase online. Gift Cards can be purchased in increments of $25, $50, $100, $150, $200, $250, $300, $500 or $1000.

Klarna may not be used as a payment method to purchase gift cards.

Purchase an Able Made gift card here