Order by Tuesday 3PM PST Expected Delivery Wednesday
Order by Wednesday 3PM PST Expected Delivery Thursday
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Order by Friday 3PM PST Expected Delivery Monday
Order by Saturday 3PM PST Expected Delivery Tuesday
Order by Sunday 3PM PST Expected Delivery Tuesday
We offer free shipping to our international customers. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery.
Please check with your country’s custom office to determine what these additional costs are prior to purchase.
All orders over $1500, will require a signature upon delivery. If your order is under $1500, you have the option to select ‘signature required’ at checkout.
At this time, we only ship to the address that is specified on your order. To ship to multiple addresses, we recommend placing separate orders for each address.
Not at this time.
We are unable to ship to P.O. boxes at this time.
Return Policy & Refunds
For online orders, we accept products in new condition with original tags attached for a full refund. You have 20 business days to return items from the day you receive your shipment to get it back to us. There’s no restocking fee and return shipping is free. Your refund will be credited to the same credit card used to make the purchase.
For online orders, we accept products in new condition with original tags attached for a full refund. You have 30 business days to return items from the day you receive your shipment to get it back to us. There is no restocking fee however, customs duties and sales taxes are non-refundable through Able Made. You may be able to recover these funds by contacting your local customs bureau directly. Your refund will be credited to the same payment method used to make the purchase.
Able Made gift cards are non-refundable.
We are unable to process exchanges right now. If you would like to exchange a product, please return the original item(s) for a full refund and place a new order.
Once we receive your return, please allow 2-3 business days for your return to be processed at our factory and then 5-10 business days for your bank to post the refund to your account. Your refund will be credited to the same card used to make the original purchase. We’ll send you an email when our team has processed your refund so you know it’s on the way.
All items marked final sale cannot be returned. If you send a “Final Sale” item back to us for a return we will not process a return. We can donate it for you, or you can request to have it shipped back at your expense.
How to Return Your Purchase
Able Made accepts of unworn, unwashed, undamaged or defective merchandise for full refund or exchange within 30 days of original purchase. Outside North America, we cannot accept cross-border returns. Refunds will be made in the form of the original payment. Items should be returned new, unused, and with all Able Made garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Using a pre-paid label? All items that are eligible for return will come with a free pre-paid UPS Ground return label. Please fill out the return section of the packing slip and place it inside the box with your return. Please follow the below steps:
1. Fill out the return reason section on the original packing slip
2. Place all items in their original packaging and the packing slip into a secure box or envelope mailer
3. Peel off the prepaid UPS return label and affix it to the outside of your shipping box
4. Drop the package off at a UPS location
No shipping label? Place returned items in a box. Fill out a reason for your returned item.
Please send to: Able Made Returns 8 Cherryfield Drive West Hartford, CT 06107
Please allow 2-3 business days for your return to be processed at our factory and then 5-10 business days for your bank to post the refund to your account. Your refund will be credited to the same card used to make the original purchase. We’ll send you an email when our team has processed your refund so you know it’s on the way!
International Returns At the moment we aren’t able to issue return labels to our lovely customers outside of the US or cover the cost of return shipping, but we’ll help you process a return, and rush to get you a refund once we receive your return. You can send your return back to us directly using your preferred courier service.
Questions or Concerns? Please contact customer service at email@example.com.
At this time, online orders cannot be returned in store and must be shipped back to our fulfillment center for a refund.
We only accept returns for ablemadeshop.com orders. At this time we cannot accept returns for items purchased in an Able Made store, Able Made pop-up shop, or 3rd party retailer.
If you wish to return or exchange a gift that was purchased online, please e-mail firstname.lastname@example.org.
Yes, Gift Cards are available to purchase online. Gift Cards can be purchased in increments of $25, $50, $100, $150, $200, $250, $300, $500 or $1000.